Services

Services organized by layer, not by menu.

Most MSPs sell a catalog. We sell a model. Each of the 5 F's is a discrete engagement with its own scope, outcomes, and pricing — and each one lifts you onto the next layer when you're ready. Plus AI Enablement — a cross-cutting capability that sits across the model.

Book a diagnostic → How the model works

Foundation

Your environment runs, and it runs securely.

Identity, access, endpoint security, network, backup and recovery, monitoring, and a modern help desk — built and measured to documented standards most mid-market companies have never seen.

Identity and access management (MFA, SSO, lifecycle)Endpoint hardening and patch complianceNetwork segmentation and perimeter securityBackup, recovery, and tested business continuity

Explore Foundation →

Flow

Your systems talk to each other.

Applications integrated across CRM, ERP, finance, HR, and line-of-business tools. Workflow automation, API management, and the elimination of the swivel-chair work your team has quietly normalized.

Application integration across core business systemsAPI management and integration architectureWorkflow automation and orchestrationMaster source-of-record decisions

Explore Flow →

Fidelity

Your data is clean, trusted, and owned.

Data governance, master data management, source-of-truth decisions, cleanup of duplicate and orphaned records, and ongoing data-quality monitoring — the prerequisite for reporting, automation, and AI.

Master data management (customers, products, employees)Data governance framework and stewardshipSource-of-truth decisions and reconciliationDuplicate, orphan, and exception cleanup

Explore Fidelity →

Feedback

You see your business, not just your IT.

Operational KPIs, executive dashboards, a monthly operating review delivered by Corvell, reporting cadence, and variance analysis — the operating rhythm of a much larger company, right-sized for yours.

Operational KPI definition and instrumentationExecutive and functional dashboardsA Corvell-led monthly operating reviewReporting cadence and variance analysis

Explore Feedback →

Forward

Fractional CIO and COO leadership — not a vendor relationship.

Fractional CIO and COO services. Technology and operations roadmap, annual operating plan, M&A integration, and capacity planning — an operating partner in your leadership meetings, accountable for outcomes.

Fractional CIO and COO leadershipThree-year technology and operations roadmapAnnual operating plan and capacity modelM&A and integration leadership

Explore Forward →

Cross-cutting capability · featured

AI Enablement — Anthropic Claude and Microsoft 365 Copilot.

A capability, not a sixth F. AI Enablement sits across the model — depending on Fidelity (clean, governed data) and Flow (integrated systems) below it. We deploy both Claude and M365 Copilot for mid-market companies, choosing per client based on existing stack, identity provider, and where the highest-leverage use cases sit.

Anthropic Claude Teams / Enterprise

Best when

Knowledge work spans systems beyond Microsoft 365 — Salesforce, NetSuite, custom ERPs, repositories outside SharePoint. Long-context reasoning, structured custom skills, and MCP connectors compound institutional knowledge over time.

Microsoft 365 Copilot Word · Excel · Outlook · Teams

Best when

Microsoft 365 is already the system of work, Microsoft Entra is the identity provider, and the highest-leverage gains are in-app — drafting in Word, summarizing in Outlook, analyzing in Excel, recapping Teams meetings.

TiersStarter · Pro · Managed

EngagementFixed fee, scoped per client

Timeline3–8 weeks to live

Target$50M–$250M revenue

See the full practice → See engagement tiers

Not sure where to start?

Begin with a Spend & Contract Review.

The lowest-commitment way to see how we work: a fixed-fee, 2–4 week review of your software subscriptions, licenses, and IT contracts. You get a savings roadmap your CFO can act on — and a clear read on which layer of the model is leaking. Whatever we find is yours to keep, whether or not you engage further.

Timeline2–4 weeks

EngagementFixed fee, scoped per client

DeliverableA prioritized savings roadmap

See the Spend & Contract Review → Book a 30-minute scoping call

How we engage

Three shapes of engagement. One operating model.

Managed (Foundation + Flow)

Recurring monthly engagement covering the lower layers. Identity, endpoints, network, help desk, integration, automation, and the measured standards underneath.

Program (Fidelity + Feedback)

Defined-scope program work that installs data governance, master data, dashboards, and an operating cadence. Typically 90–180 days with handoff to ongoing measurement.

Fractional (Forward)

Named fractional CIO or COO attending your leadership meetings. Accountable to the roadmap, the annual plan, and the operating outcomes — not a ticket queue.

The Corvell diagnostic