Services organized by layer, not by menu.
Most MSPs sell a catalog. We sell a model. Each of the 5 F's is a discrete engagement with its own scope, outcomes, and pricing — and each one lifts you onto the next layer when you're ready. Plus AI Enablement — a cross-cutting capability that sits across the model.
Foundation
Your environment runs, and it runs securely.Identity, access, endpoint security, network, backup and recovery, monitoring, and a modern help desk — built and measured to documented standards most mid-market companies have never seen.
Flow
Your systems talk to each other.Applications integrated across CRM, ERP, finance, HR, and line-of-business tools. Workflow automation, API management, and the elimination of the swivel-chair work your team has quietly normalized.
Fidelity
Your data is clean, trusted, and owned.Data governance, master data management, source-of-truth decisions, cleanup of duplicate and orphaned records, and ongoing data-quality monitoring — the prerequisite for reporting, automation, and AI.
Feedback
You see your business, not just your IT.Operational KPIs, executive dashboards, a monthly operating review delivered by Corvell, reporting cadence, and variance analysis — the operating rhythm of a much larger company, right-sized for yours.
Forward
Fractional CIO and COO leadership — not a vendor relationship.Fractional CIO and COO services. Technology and operations roadmap, annual operating plan, M&A integration, and capacity planning — an operating partner in your leadership meetings, accountable for outcomes.
AI Enablement — Anthropic Claude and Microsoft 365 Copilot.
A capability, not a sixth F. AI Enablement sits across the model — depending on Fidelity (clean, governed data) and Flow (integrated systems) below it. We deploy both Claude and M365 Copilot for mid-market companies, choosing per client based on existing stack, identity provider, and where the highest-leverage use cases sit.
Anthropic Claude Teams / Enterprise
Knowledge work spans systems beyond Microsoft 365 — Salesforce, NetSuite, custom ERPs, repositories outside SharePoint. Long-context reasoning, structured custom skills, and MCP connectors compound institutional knowledge over time.
Microsoft 365 Copilot Word · Excel · Outlook · Teams
Microsoft 365 is already the system of work, Microsoft Entra is the identity provider, and the highest-leverage gains are in-app — drafting in Word, summarizing in Outlook, analyzing in Excel, recapping Teams meetings.
Three shapes of engagement. One operating model.
Managed (Foundation + Flow)
Recurring monthly engagement covering the lower layers. Identity, endpoints, network, help desk, integration, automation, and the measured standards underneath.
Program (Fidelity + Feedback)
Defined-scope program work that installs data governance, master data, dashboards, and an operating cadence. Typically 90–180 days with handoff to ongoing measurement.
Fractional (Forward)
Named fractional CIO or COO attending your leadership meetings. Accountable to the roadmap, the annual plan, and the operating outcomes — not a ticket queue.
Start where you are. Move up when you're ready.
A 30-minute conversation with one of our founders. You walk the 5 F's with us. We tell you which layer you're missing — and what the next one looks like. No pitch, no pressure, no proposal until we agree on a layer.